CourtPDF

Facing foreclosure is stressful, and details get lost fast. Keeping a communication log helps you prove what was said, spot mistakes, and give attorneys a clear history. Use this guide and the free PDF tool to document every contact with your mortgage servicer.

When to use this

You’re behind on your mortgage and the servicer has started foreclosure.
You keep getting conflicting answers from different departments.
Legal aid or a lawyer told you to keep a log of every contact.

How to do it (fast)

Gather a timeline of letters and notices you’ve already received.
After each call, email, or letter, log the date, time, contact type, who you spoke with, and what they said.
Open the CourtPDF tool to enter each entry, including the company/servicer and department.
Add summary notes for key promises, deadlines, sale dates, and disputed issues.
Generate the PDF and share it with legal aid, a housing counselor, or bring it to mediation/court.

Why this helps

Keeps you from relying on memory during a stressful process.
Shows patterns of miscommunication or broken promises.
Helps an attorney or housing counselor understand your case quickly.

Related tools

Not legal advice. Courts set their own rules. Keep your original records.